Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Carer Information
Are you a carer? Being a carer can mean many things, from simply supporting and keeping a check on someone, to a full time caring role. Are you helping to ... [continue] Carer Information
Complaints
Please write your complaints to [email protected] Include the word “Complaint” in your subject line for us to properly process your e-mail. RIDGEWAY VIEW FAMILY PRACTICE COMPLAINTS POLICY FOR PATIENTS ... [continue] Complaints
Download the NHS App
Downloading the NHS App will allow you to access digital services and manage your healthcare. From March 2023 the practice will be able to send you information about appointments, test ... [continue] Download the NHS App
Health and Wellbeing Advisor (Social Prescribing)
What is Social Prescribing? Many things can affect your health and wellbeing; you may be feeling isolated, lonely or anxious, or want to meet people at a community group or ... [continue] Health and Wellbeing Advisor (Social Prescribing)
Named GP for all Patients
From the 1st of April 2015, the practice is required under the terms of the latest GP contract to allocate all patients (including children) a named accountable GP who is ... [continue] Named GP for all Patients
Patient confidentiality and Privacy
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality and Privacy
Patient Registration
We have an open list and welcome requests for registration from patients living in all areas. However, for home visits, you MUST be in our catchment area. You can register ... [continue] Patient Registration
Patient rights and responsibilities
Successful Healthcare is dependent on an effective partnership between patients and their healthcare team. You have a right to expect a high standard of medical care from our practice and ... [continue] Patient rights and responsibilities
Private referrals and treatment requests
Patient referrals from a GP for private services If a patient chooses to seek private treatment, they can self-refer. However, some consultants will only see patients that have a referral ... [continue] Private referrals and treatment requests
Tell us if you are a carer
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? You need to inform your ... [continue] Tell us if you are a carer
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details
Zero Tolerance Policy
The NHS operates a Zero Tolerance Policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Zero Tolerance Policy
Date published: 8th October, 2014
Date last updated: 15th November, 2014
